To buy items at our Auction Rooms in Beccles you will need to register your details. We will take your name, address, telephone number, email address and provide us with proof of identity and address – these are all shredded after the sale.
You will then be issued with a temporary Buyers Number, which you can use for bidding. This Buyers Number will be valid for one sale only. When buying in our future sales, you will need to obtain another temporary Buyers Number, however you won’t need to register with us again as your details will be on our system.
If you are unable to make it to the sale, there are various ways in which you can bid:
You can fill in a Commission Bid Form and leave your maximum bid which we will then place on the sales sheets.
You can organise a telephone line bid, we will call you approximately 5-10 Lots before your item will be sold to ensure we have you on the telephone and are ready to bid.
You can bid live online via the-saleroom.com or i-bidder.com and register to bid, you can then bid in the comfort of your own home, on the road or even overseas relaxing on the beach!
Our buyers commission is 18% + VAT and if successful via the-saleroom.com you will have to pay an additional 4.95% + VAT for using their services, please see below.
All of our Auction Room sales are available to bid live on during the auction via the-saleroom.com. Please note there is an additional charge of 4.95% of the hammer price to use this facility and you need to register with the-saleroom.com here.
After the sale has ended we will e-mail all successful bidders. If we have no e-mail address we will call you the day after the sale. We are open Monday-Friday between 9am-5pm and every Saturday morning between 09.00 and 12.00 for collections. If successful via the-saleroom.com, on your e-mailed invoice there is a link for you to make payment, if we do not hear from you by the Thursday after the sale, we will automatically take payment from bidders via the-saleroom.com. Alternately you can pay by cash, cheque (only if known to us) or debit card. Credit card payments are not accepted. Please note that we do not take cardholder not present payments for new buyers.
After five working days, storage charges of £2 + VAT per day per lot will apply to furniture that has not been collected so please ensure you collect your items as soon as possible.
In advance of a sale you are interested in, take a good look at the catalogue, which can be found online one week beforehand or by visiting the Auction Rooms in Beccles.
Once you’ve found something you’re interested in, go and have a look at the item if you can. We hold viewings ahead of our auctions and things often look better in the flesh than in a photograph. Make a note of the lot numbers that take your fancy and their estimated price.
If you are planning to bid on furniture, bring a tape measure and make sure it fits the intended gap. You would be surprised how often people get their item home before they find out!
If you can’t make a viewing or are buying online from a distance, please ask us for a condition report and some extra photos to help you decide whether the item is right for you. Remember, our experienced team is always happy to answer any questions you may have about the auction process so don’t be afraid to ask.
For major items, provenance – the item’s history, is extremely important. For instance, we sold a pencil sketch by L S Lowry for a record-breaking £12,400, which had impeccable provenance from the Halycon Gallery. Therefore the buyer had the confidence to go the extra mile to acquire it as he knew without a doubt that the picture was right.
On the day of the sale, make sure you register nice and early so you can be in place to bid in plenty of time. You will be given a temporary Buyers Number when you register that will be valid for that sale. Then you can relax with a cup of tea or coffee from our café while you wait for your big moment!
When you make a bid in the room, make sure your bid is clear and that the auctioneer can see you. If you haven’t been acknowledged, we won’t mind a quick shout, as we never like to miss a bid. If yours is the winning bid, after the hammer goes down the auctioneer will ask you for your Buyers Number. This is then matched with the item when you come to pay.
If you can’t bid in person, we do offer a free telephone bidding service where we will call a few lots in advance and you can bid live via the phone. This does need to be organised well in advance, so try and book a line the day before the auction at least.